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Information to Data Subjects – Sec. 13 Legislative Decree 196/03 “Personal Data Protection Code” (hereafter “Code”)

Source of personal data and Data Controller

On this page, the general modalities of the users data processing and cookies are described, pointing out specific sections where the website users may find detailed information and possible consent requests (for single processing). The information only concerns this website and not other websites consulted by users through links.

The company Voihotels S.p.A. data controller, located in Via Lugaro 15 – 10126 Turin, undertakes to protect the users’ personal information and this document is required to better understands which is the information that could be collected and how to use it.

Processing modalities

The processing of personal data is carried out through manual, electronic, telematics means, with logics strictly connected to the abovementioned purposes and, in any event, with means adequate to ensure the security and confidentiality of data in compliance with the Code. The website uses cookies (see below for more information). Internal and external data processors in charge with the website may come to knowledge of all data (full and updated list of data processor can be consulted on the website (, as well as the competent staff units and internal departments.

Data provided voluntarily by users

Aside from what specified for Web browsing information data, users are free to supply their personal data on the forms provided by the website (for example, requests concerning information material or other communications. Failure to provide such data may make it impossible to provide the services required (please refer to the specific detailed information).

Rights of the interested party

Pursuant to article 7 of the Decree, the data subjects shall have the right to obtain confirmation as to whether or not his/her personal data exist. The data subjects shall also have the right to be informed on the source of their personal data, the logic and the purposes of the processing; they have the right to obtain the cancellation, anonymization or blocking of data that are unlawfully processed, as well as the updating, rectification, or the integration of their data; they have the right to refuse the processing of data for legitimate reasons.

Surfing data

Computer processing systems and all software pro-cedures used to operate the Site - during normal op-eration - acquire some personal data whose trans-mission is implied in the use of Internet communica-tion protocols. This information is not collected for the purpose of being associated with identified in-dividuals, but due to the nature itself thereof allows Users to be identified through processing and asso-ciations with data held by third parties. This catego-ry of data includes IP addresses or domain names of computers used by Users to connect to the Website, parameters related to the operating system, etc. These types of data are used only to obtain anony-mous statistic information about the use of the Site and to check its correct operation (please refer to the paragraph concerning cookies). These data may be used to ascertain responsibility in the event of hypo-thetical computer processing violations.

Use of cookies or the “Website” uses Cookies to make their services simple and efficient for those consulting the pages of

The users who visit the Website, will see small quantities of information in the devices being used, whether computers or mobile peripheral devices, in small text files called “cookies” saved in the directory used by the Users’ browser webs. There are various types of cookies, some allow a more efficient use of the Website, others enable certain functions.
In detail, our cookies allow to:

  • memorize preferences
  • avoid adding the same information twice or more when surfing, i.e. user name and password
  • analyse the use of services and contents supplied by to optimize surfing and the services offered.

Types of Cookies used by

The various types of cookies used by are as follows:

Technical Cookies

This type of cookie allows the correct functioning of some sections of the Website. They belong to two categories (persistent and session):

  • Persistent cookies: these cookies remain in your browser's file for a longer time. This time depends on your internet browser's settings
  • Session cookies: stored in your browser's file, which retains the cookies until the browser's session is over

According to the current regulations, is not obliged to ask for permission concerning technical cookies, as they are necessary to provide the services required.

These cookies, always sent from our domain are necessary to correctly view the website and in relation to the technical services offered. Therefore, they will always be used and sent, unless user change the settings on their browsers (invalidating, this way, the browsing of the website pages).

We have added third party analytcs cookies to the technical cookies, since they can be used jointly to collect information regarding the number of users and how they brows the website. The Analytics cookie we utilize use a third party software but they have been made anonymous and are not shared with the third party.

The following is a list of the aforesaid technical cookies:

Third party cookie

The third party cookies are set by a website different from the one visited by the user. That is because there may be various elements on each website (images, maps, sounds, specific links to website pages of other domains, etc.) which reside on websites different from the one being viewed. We allow Affilired, an affiliate marketing company, to use their cookies on our website, that provide technical information concerning the performances of our network promotional adverts and which allow us to improve and optimize our sales. We use services like Sharethis which allow users to share our contents on the main Social Networks through the use of special “social buttons”; the presence of these plugins implies the transmission of cookies to Sharethis. Third suppliers of cookies are also obliged to comply with regulations on the matter.

For this reason, we refer to the link of the third party’s website pages, in which the user can find the forms concerning the cookie collection consent and related information.

The following is a list of the aforesaid cookies:

jsessionid Session E-commerce
_unam,_utma,_utmz,_utmc Permanent Analytics
lhc_per Permanent Online Chat

Social plug-ins

These "social buttons" can be seen on our website to allow sharing of contents through social networks, like Facebook, Pinterest, Twitter, LinkedIn, YouTube and Google Plus. Cookies are deposited by these platforms on our website, in order to allow them to collect information related to your surfing. For further information related to cookies and privacy regulations of: Facebook click here,  click here, Youtube click here, Google Plus click here

Instructions for cookies management

To revoke their consents users can disconnect the cookies by changing the settings on their browsers. Users may find more information in the pages that follow concerning the cookies installed, how to allow installation, how to block them or remove them from their device. Based on the browser used, users can refer to the following guidelines:

Internet Explorer 7 and 8

  1. Click on the Tools menu and select Internet Options
  2. Click on Privacy
  3. Move the cursor to choose your favourite settings
  4. For more advanced cookie settings, please Click on Websites or Advanced

For all information concerning the removal of cookies on Internet Explorer, click here

Google Chrome

  1. Click on the Chrome menu, then select Settings
  2. Click on Show advanced settings
  3. Click on contents Settings to choose your favourite settings

For all information concerning the removal of cookies in Chrome, click here 

Mozilla Firefox 14, 15, e 16

  1. Click on the Firefox button (or Tools menu), then select Options. Mac OS X users must click on the Firefox menu and then select Preferences
  2. Click on the Privace panel to choose your favourite settings
  3. For more advanced cookies settings, set Firefox: use personalized settings to keep surfing data

For instructions concerning the removal of cookies on Firefox, click here 

Safari 5.1 and subsequent versions (Mac OS X)

  1. Click on the Safari menu, and then select Preferences
  2. Click on Privacy to view the cookies’ settings
  3. Choose your favourite setti
  4. For more advanced cookies settings, click on Details

For instructions on the removal of cookies in Safari, click here 


  1. Open the Tools menu, and the select Preferences
  2. Click on Advanced
  3. In the Cookies section: click on Run cookies
  4. Select the desired options

For instructions related the elimination of the cookies in Opera, click here

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