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About us

Our values

VOIhotels is the last creation of Alpitour, the Italian most important Travel Group.

Operating since 1947, it evolved over the years into an integrated group including today different divisions ranging from aviation and tour operating to incoming and hotel management.
As part of a general repositioning of the group, based on an international re-launch, the hotel division created a new brand with a strong and clear Italian identity: VOIhotels.

VOI”, which in Italian means - You -, does not just refer to our guests, but it is also the acronym of “VeraOspitalità Italiana” - real Italian hospitality - interpreted as an enthralling experience offered in every location and based on the certainty of international standards enriched by an unmistakable Italian Touch.

VOIhotels is convinced that such a concept is able to suit the needs and expectations of the demanding contemporary guests, be they Italian or not, business or leisure travellers.

 

The Italian style

“Ospite” in Italian evokes both the guest and the host. It is our culture to treat visitors as we would like to be treated when we are the guests ourselves, welcoming them into our lifestyle.

Guest-centric

Nothing is more important to us than our guests. Throughout your time with us, even from before you book, we are committed to putting you at the very heart of what we do, every day.

Continuous improvement and innovation

VOIhotels is a customer-oriented company. We are constantly working to meet our guests’ needs by incessantly enhancing our products, services and processes to provide excellent value for money.

Passion and pride

We love our heritage and traditions. And we are delighted to be able to share them with you.